Privacy Policy

Who we are

Our website address is: https://serra-group.com SERRA Group (“with us”, “us” or “ours”) operates the site https://serra-group.com (the “Service”). This page informs you about our policies regarding the collection, use, and disclosure of personal data while you visit or use our Service and the options you have associated with that data. We use your data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as our Terms and Conditions, accessible at https://serra-group.com

What personal data we collect and why we collect it

Contact Form

We collect various types of information for various purposes in order to provide and improve our Service to you.

Data types collected

By using our Service, we may ask you to provide us with some personally identifiable information that may be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • Name and surname
  • Cookies and data usage

Data Usage

We may also collect information about how the Service is accessed and used (“Data Usage”). Such Data Usage may include information such as the IP address of your data service access to your computer (for example, IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time spent on these device identifier pages and other diagnostic data.

Where do we send your data

Visitor messages can be verified through an automated spam detection service.

Cookies

This is the SERRA Group Cookie Policy, available at serra-group.com

What are cookies?

As is common practice with almost all professional websites, ours uses cookies, which are small files that are downloaded to your computer, to enhance your experience. This section describes the information that is collected, how we use it, and why we sometimes need to store these cookies. We will also let you know how you can prevent cookies from being stored, but this may condition certain functionality of the Service.

How we use cookies

We use cookies for the various reasons mentioned below. Unfortunately, in most cases, there are no default options for disabling cookies without completely disabling the functionality and features of the Service. It is recommended that you keep all cookies active if you are unsure whether you need them or not if they are used to provide the functionality you need.

Disable Cookies

You can prevent cookies from being enabled by adjusting your browser settings by consulting your browser Help to learn how to do so. Be aware that disabling cookies will affect the functionality of this and many other websites you will visit. Disabling cookies will typically result in disabling certain features and features of the Service. Therefore, it is recommended that you do not disable cookies. You can learn how to manage cookies in your browser by searching for Browser Cookie Guide.

The cookies we use

Articles on our Service may also include embedded content such as videos, images, sounds and others. Embedded content from other websites may behave in the same way as if the visitor were visiting that website, and may collect data about you, use cookies, incorporate additional third party tracking and / or monitor your interaction with the embedded content. , including tracking your interaction with embedded content, if you have an account and are connected to this website. Types of cookies we may use:

  • Session Cookies: We use session cookies if you have an account with us to operate our Service.
  • Preferred Cookies: We use Preferred Cookies to remember your preferences and various other settings.
  • Security Cookies: We use Security Cookies to keep our Service secure in all areas.

Analysis and Statistics

We may use third party services to monitor and analyze how our Service is used.

Google Analytics Google Analytics is a web statistics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor how we use our Service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize the ads in its own ad network. You can disable the availability of your activity for Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity. For more information about Google's privacy practices, visit the Google Privacy and Terms web page: https://policies.google.com/privacy?hl=en

Third Party Services

At this time our service does not allow the registration of comments, only exchange information through form, and also does not contain private areas for users. However, it uses third party services that display information about the data processed by your software.

Language Selector

The language selector uses preferable cookies to identify the visitor's current language, last visited language, and the language of logged-in users. No user / visitor information will be shared. We collect information about visitors who comment on sites using our Akismet anti-spam service. The information we collect depends on how users configure Akismet on the site, but usually includes the commenter's IP address, browser used, page address and website URL (and other information provided directly by the commenter, such as name, username, email address and comment itself).

Security Protocols

Security Records (Logs)

Visitors' IP addresses, logged-in user IDs and login attempts by username are conditionally logged to check for malicious activity and to protect our Service from specific types of attacks. Examples of conditions when registration occurs include login attempts, logout requests, suspicious URL requests, changes to Service content, and password updates. This information will be kept for 60 days.

What rights do you have about your data

If you have an account accessing our Service or have left comments, or sent messages via our form you may request an exported file with the personal data we hold about you, including any personal data you provide. You may also request the removal of personal data we have about you. This does not include any data that we are required to keep for administrative, legal or security purposes.

Contact us

If you have any questions about our Privacy Policy, please contact us: